Last Updated: December 01, 2025
Effective Date: December 01, 2025

Welcome to Felix Aesthetics (“we”, “us”, or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website https://www.felixaesthetics.co.in/ (“Website”) and the purchase of products or services from us. By visiting our Website, using our services, or making a purchase, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, kindly refrain from using our Website or services.

1. Who We Are

Felix Aesthetics provides aesthetic and beauty-related products and services to customers in India through our online platform and physical service centers (if applicable).

2. Eligibility

You must be at least 18 years old to use our Website and avail our services. By using this Website, you confirm that you are 18 years of age or older and capable of entering into a legally binding agreement.

3. Account & Registration

  • To book services or purchase products, you may be required to create an account with accurate, complete, and up-to-date information.
  • You are responsible for maintaining the confidentiality of your account details and password.
  • You agree to notify us immediately of any unauthorised use of your account or security breach.

4. Booking & Purchase Process

  • Booking of services and purchase of products are subject to availability.
  • You agree to follow the booking process and make payment where applicable.
  • All prices listed on our Website are in Indian Rupees (₹) and include applicable taxes unless stated otherwise.
  • We reserve the right to modify prices at any time without prior notice.
  • Once a booking or order is confirmed, you will receive a confirmation email or message.

5. Payment Terms

  • We accept payments via authorised online payment gateways.
  • We do not store complete credit/debit card information on our servers.
  • You are responsible for complying with your card issuer’s terms and ensuring sufficient funds are available.
  • Any fraud, chargebacks, or unauthorised transactions may result in account suspension and legal action.

6. Cancellation & Refund Policy

  • Cancellations must be communicated as per the timelines specified on our Website or during booking.
  • Refunds, if applicable, will be processed based on our Refund Policy which is available separately on our Website.
  • Service bookings cancelled after the permitted period may not be eligible for refund.

7. Use of the Website

By using our Website, you agree that:

  • You will use it only for lawful purposes and not for any illegal or unauthorised activity.
  • You will not post or transmit any harmful, defamatory, abusive, threatening, or obscene material.
  • You will not upload files containing viruses, malware, or harmful codes that may harm our Website or systems.
  • You will not infringe or misuse our intellectual property or content on the Website.

8. Intellectual Property

  • All content, branding, graphics, text, logos, images, and trademarks on this Website are our property or licensed to us.
  • You may not copy, modify, distribute, transmit, or reproduce any material from the Website without our written consent.

9. Disclaimers & Limitation of Liability

  • We aim to provide accurate and up-to-date information, but we do not guarantee that all content is error-free.
  • You understand that results from aesthetic treatments may vary, and we do not guarantee specific outcomes for any service.
  • We are not liable for indirect, incidental, or consequential damages resulting from your use of our services or Website.
  • In no event shall our liability exceed the total amount paid by you for a specific service or product.

10. Third-Party Links & Services

Our Website may contain links to third-party platforms (e.g., payment partners, booking apps). We are not responsible for their policies or practices. You should review their terms and privacy policies separately.

11. Amendments & Updates

We may update or revise these Terms at any time without notice. The updated Terms will be posted on this page with a revised date. Your continued use of the Website after updates indicates your acceptance of the new Terms.

12. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of the Republic of India.
  • Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of courts located in India.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us:

Email: support@felixaesthetics.co.in
Website: https://www.felixaesthetics.co.in/