Last Updated: December 01, 2025

At Felix Aesthetics, we value your trust. When you visit our website https://www.felixaesthetics.co.in/ or use our services, you share your personal information with us — and we are committed to keeping it completely safe and secure.
This Privacy Policy explains how we collect, use, store, and protect your information in accordance with Indian laws.

1. Information We Collect

We may collect the following types of information:

a) Personal Information (Provided by You)

  • Full name
  • Mobile number
  • Email address
  • Address details for deliveries
  • Booking/appointment information
  • Payment details (processed securely; we do NOT store your full card data)
  • Messages, inquiries, or feedback shared with us

b) Automatically Collected Information

  • IP address
  • Browser type and device type
  • Pages viewed on our website
  • Cookies and similar tracking tools for improving website performance

2. How We Use Your Information

We use your information ONLY for genuine business purposes such as:

  • Processing and confirming your orders or appointments
  • Sending booking updates, reminders, or service details
  • Improving our website and service experience
  • Providing customer support
  • Sending offers, newsletters, or promotional messages (only with your consent)
  • Fulfilling legal and regulatory requirements in India

We do not misuse, sell, or rent your personal information to any unauthorized party.

3. Sharing of Information

We may share your information only with trusted partners, including:

  • Payment gateways
  • Courier/logistics agencies
  • SMS/email service providers
  • Website and IT service companies

These partners follow strict privacy standards.
We may also disclose information if required by Indian law, government authorities, or for safety reasons.

4. Cookies & Tracking Tools

Our website uses cookies to:

  • Improve browsing experience
  • Analyse website traffic
  • Remember your preferences
  • Show relevant offers

You may disable cookies in your browser settings, but some features may not work properly afterward.

5. Data Security

We follow industry-standard security practices to protect your personal data.
This includes encryption, secure servers, and restricted access.
However, like any online platform, no system can be guaranteed 100% safe — but we take every possible step to safeguard your data.

6. Your Rights (As per Indian Law)

You have the right to:

  • Access and update your personal details
  • Request correction of inaccurate information
  • Opt-out of marketing communication at any time
  • Request deletion of your data (subject to legal requirements)

To exercise these rights, simply contact us.

7. Children’s Privacy

Our services are intended for individuals 18 years and above.
We do not knowingly collect information from minors.

8. Links to Other Websites

Our website may contain external links.
We are not responsible for the privacy practices of these third-party websites.
We recommend reviewing their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to stay compliant with Indian laws and business needs.
The updated version will always be available on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to contact us:

Felix Aesthetics
Mobile: +91 84970 01852
Email: support@felixaesthetics.co.in
Website: https://www.felixaesthetics.co.in/